Terms & Conditions
1. Orders and Payments
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All orders are subject to availability.
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Prices are as displayed on the menu at the time of purchase and may change without notice.
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Payment must be made in full at the time of order, either via cash, card, or other accepted payment methods.
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TOMBYS Food Truck reserves the right to refuse service to anyone for any reason, including non-compliance with these Terms and Conditions.
2. Food Preparation and Safety
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We take all reasonable precautions to prepare food safely.
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By consuming our food, you acknowledge that TOMBYS Food Truck cannot be held responsible for allergic reactions or other adverse effects.
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Customers are responsible for informing staff of any allergies or dietary restrictions prior to ordering.
3. Refunds and Exchanges
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Due to the nature of our service, refunds or exchanges are not guaranteed.
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If your order is incorrect or of poor quality, please inform staff immediately. We will make reasonable efforts to correct the issue.
4. Event Bookings & Catering
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For private events or catering services, a deposit may be required to secure your booking.
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Cancellations must be communicated at least [X] days in advance to receive a refund of any deposit, subject to our discretion.
5. Liability
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TOMBYS Food Truck is not liable for any direct or indirect damages, including but not limited to personal injury, property damage, or food allergies resulting from consumption of our products.
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Customers are responsible for behaving safely around the food truck, including following any safety signage or staff instructions.
6. Privacy
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Any personal information collected (e.g., for orders, events, or newsletters) will be handled in accordance with applicable privacy laws and used only for the purpose of providing our services.
7. Changes to Terms
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TOMBYS Food Truck reserves the right to update or modify these Terms and Conditions at any time without prior notice.
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Continued use of our services constitutes acceptance of any changes.
By ordering or engaging with TOMBYS Food Truck, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
