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Privacy policy

At TOMBYS Food Truck, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our food truck, website, or services.

1. Information We Collect

We may collect the following information from you:

  • Contact information: name, email, phone number (e.g., for orders, bookings, newsletters).

  • Order details: food items ordered, payment information, delivery details.

  • Interaction data: feedback, inquiries, or survey responses.

2. How We Use Your Information

We use your information for purposes including:

  • Fulfilling your orders and processing payments.

  • Communicating with you about your orders, bookings, or events.

  • Sending promotional materials or newsletters (if you’ve opted in).

  • Improving our services, menu, and customer experience.

3. How We Share Your Information

  • We do not sell or rent your personal information to third parties.

  • We may share your information with trusted service providers who help us deliver our services (e.g., payment processors).

  • We may be required to share information if required by law or to protect our legal rights.

4. Cookies and Tracking

  • If you visit our website, we may use cookies or similar technologies to enhance your browsing experience.

  • You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

  • We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse.

  • However, no system is 100% secure, and we cannot guarantee complete security of your data.

6. Your Rights

  • You may request access to, correction of, or deletion of your personal data.

  • You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.

7. Changes to This Policy

  • TOMBYS Food Truck may update this Privacy Policy from time to time.

  • Any changes will be posted on our website with the updated Effective Date.

Contact Us:

If you have questions or concerns about your privacy, you can contact us at:
Email: enquires@tombys.co.uk
Phone: +44(0) 7901339348

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